Comfort in the Office

People may dread going to office visits such as the doctor or the dentist, but it does not have to be that way. Many offices have taken steps towards making customers feel more comfortable.

The staff at Complete Dental Health have incorporated many of the comforts of home into a patients visit. IPods are in every room with enough music choices to suit anyones preference. Customer Laura Walcher states, "In Hillcrest, Drs. Landau and Collins ought to get the Nordstroms award for customer service, since theirs may even leave Nordstroms in the dust. Show up: you get hot and cold drinks, cookies, flowers, coffee cups filled with sugar-free treats, cordial greetings by name coming and going, and friendly reminder calls for each appointment. I may move in."

It is important for patients to feel welcome and comfortable during an office visit. Good customer service helps to keep anxiety down and patients relaxed during treatments and checkups.